If you encounter any damaged, defective, or missing parts, please contact us via our Contact Form with photos of the affected area and your order number. Our support specialists will do their best to assist you.
What can I do if there's a problem with my purchase?
Comments
1 comment
Hi AndaSeat folks,
Today I purchased the Kaiser Pro 3 on Shop Pay's website. When I selected the chair, I was told I had $114 + $30 in discounts as you can see on my Online quote. However, when I checked out, I only received a $30 dollar discount. I'm really confused and upset because my total was over $100 higher than Shop Pay led me to believe. I really can't afford this now. But what really has me upset is how Shop Pay made it seem like I was getting a deal but switched it on me at Checkout after I already used my card and made the transaction. Can you talk to them about this and see if there is anything we can do. I could go ahead and get a less expensive chair like the Kaiser 3 Pro Series Top Esport White for $369.00 USD. But either way I'll need to send the chair back the day I get it. Help please! Yikes!
Please sign in to leave a comment.