Why hasn't the logistics been updated for a week?

First, verify your address details, payment information, and the size of the item you ordered. Sometimes, delays in the shipping process can occur due to incorrect or incomplete information. Ensure that all details are accurate and up-to-date to prevent potential issues. 

Alternatively, shipping delays may be caused by factors such as high demand, inventory shortages, or logistical challenges. In such cases, we appreciate your patience as we work to process and ship your package promptly.

If your package still hasn't arrived, and there is no new tracking information available on it, please reach out to us through the Contact Form or email sales-support@andaseat.com. We are here to support you and provide further details.